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Testimonials

Saved me over 40 pounds

These we're about to close at 12pm on Saturday stayed open for me and on top of that saved me over 40 pounds highly recommend due to not only staying open or price but also knowledge, understanding, making you feel at home I know now which bottle I require removing forward.

Pete Pistol

Excellent service!!!

"I went in to the Leeds showroom last week to purchase a new indoor cabinet heater for my living room. I was served by a very helpful lady on the front desk who listened to all of my requirements and recommended a suitable one for me. I was offered free next day delivery and the heater did indeed come the next day! The driver even offered to un-pack the item and connect my cylinder for me! Excellent service!!!"

Edward Palfreyman

I don't normally bother to do a review. However i felt i should share this. I went to the Castleford depot on wood lane on a Friday afternoon. After a brief phone call to establish they had what i needed i went down. The man there was Friendly/ welcoming and very helpful. He got me the regulator I needed and because I did not have a jubilee clip to fit it he went through many boxs just to find a spare. He gave me no up selling and only sold me the propane tank for my needs at a reasonable cost. And even took everything out to my car. It was one of those occasions when customer service leaves you with a big smile after. It's rare these days and needs mentioning when it's due. You have a very good representative for your company there.
Many thanks to them.
Edd

E Rowley, McFaddens

It’s been a pleasure dealing with someone who is so helpful and pleasant.

Mr L Sowden

What a fantastic service I received from yourselves as a business and your employees - exceptional customer service!

Mr & Mrs Copland

I want to draw your attention to the outstanding service levels I get from your staff…….a friendly, courteous and efficient welcome whenever I telephone to place an order. Your delivery drivers are cheerful and energetic, a real tonic. Congratulations to you on achieving such a high level of excellence among your people.

M Hartley

I can't praise you guys too much. The heater you supplied me with is AMAZING. It heats the house really well and has reduced our bills immediately. The installation and instruction from the two delivery guys was brilliant - they went through the steps with me to make sure I was confident in how to use it and took all the packaging away and tidied up. Everyone who comes to our home admires it and I have no hesitation telling them where I got it from and your excellent service and price.

Mr & Mrs R Rose

We recently visited your Leeds showroom to replace a gas cylinder for our canal boat. As soon as we left our car a very friendly young man asked if he could take our empty cylinder and would we like a replacement cylinder. We entered your showroom and received a cheerful greeting from a Manager and then we were quickly offered a coffee and some cake, Whilst we were paying for our new cylinder we became interested in your heater displays. A lovely young lady, Sian, asked us some questions and offered some fantastic advice. When we returned to our car the cylinder had been carefully loaded in to the boot.

From the moment we arrived at your Showroom to the moment we left we were made to feel welcome and valued. Everyone was friendly and cheerful and it seemed to be a very nice place to work. Very few businesses seem to offer this type of experience anymore. Well done to everyone at Calor Gas and we will definitely be back for a coffee, some cake and to buy that heater.


Old-fashioned Personal Service

"Hi. A quick note to let you know how impressed I was with your deiivery driver James. He was really helpful with a pleasant and friendly manner. It makes a wonderful change to receive old fashioned personal service."

Mr P Thorpe, Harrogate

"All in all first class service"

!I rang the company on Saturday 4th.November 2017 to enquire about purchasing a provence gas heater. I spoke to Clare who was very helpful and she told me to call at the showroom to view the product. On arrival I was met by a young man called Karol who showed me where to park and was very courteous and considerate.

On entering the showroom I was introduced to Clare who showed me the product which I purchased. She was very knowledgeable and told me delivery could be arranged for Monday. All in all first class service by two nice people and I would recommend this company to anyone who wishes to purchase anything in the calor gas range. Thank you both."