Privacy Policy

innergy Group Ltd is committed to protecting your privacy. Our privacy policy sets out how we innergy Group Ltd protect any information that is submitted by you when browsing on our website

innergy Group Ltd collect the following information from our website visitors when an order is placed:

  • Your Name
  • Your contact details including email address and telephone number
  • Address details
  • In the case of job applicants, curriculum vitaes and references relevant to the role that you are applying for

How we use the information we gather

We require the above information to understand your requirements when you place an order with us, your details may also be required for:

  • Our internal records and account management purposes. This is in order to verify your identity and fulfil orders you place with innergy Group Ltd
  • Sending promotional emails marketing our new product ranges, special offers/ discounts or other information which may be relevant or of interest to you
  • Contacting you for market research purposes. This may be to gather feedback on our products and services. We may contact you by email, telephone or post. This information with help us improve on your customer experience with us online
  • Improving our products and services
  • Tailoring our website according to your interests
  • Contacting you by email, SMS, telephone or mail for the purpose of account administration and/or processing and fulfilling orders and/or taking payment for orders
  • Reviewing your job application for roles with us and potentially offering you employment as a result of that review

Disclosure of information

innergy Group Ltd will not share the information you submit to us with any third parties without your consent. Disclosure of information may apply only under the following exceptions:

  • Where such disclosure is necessary to comply with the law
  • Where we use agencies performing services on our behalf which may include market research communications, database management, hosting, mailing and marketing services

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive and information is stored from your Internet browsing history. Cookies contain information about your browsing preferences and enable us to analyse website traffic. We use cookies to identify which of our web pages are being used. innergy Group Ltd only use such information for statistical analysis purposes in order to provide you with more efficient and relevant information on our website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies by modifying your browser settings.

Linked websites may contain links to other websites of interest. innergy Group Ltd are not responsible for the protection and privacy of any information which you provide whilst visiting other websites and such websites are not governed by this privacy policy, therefore we advise that you should consult the privacy policies of each site you visit.

Controlling your personal information

You can choose to restrict the collection or use of your personal information in writing to us or by emailing us at [email protected]

Terms & Conditions

Information on our website

Information on this website in the form of advice, product information and imagery are provided for informational purposes only. innergy Group Ltd endeavour to provide accurate and up-to-date information at all times and information provided is constantly reviewed.

Monitoring of phone calls/ emails

We record all our calls for training and monitoring purposes. By using the telephone numbers and the email address provided on this website to correspond with innergy Group Ltd you consent.

This website is owned and operated by innergy Group Ltd.

Our contact details:
innergy Group Ltd
Deanhurst Park
Gelderd Road
LS27 7LG

Telephone: 0113 3079050

Email: [email protected]